5 Signs you spend a lot of time on Twitter

 

You hand write a note to your child’s teacher and the salutation is “Dear @msjones”
You are fluent in “Twanguage” – Twitter Language: Twamily, Tweople, and the like.
You think in 140 characters or less.
You dream that your are having an in person conversation with @chrisbrogan, a person you’ve never met, but instead of [...]

Happy New Year

Did you really think I would let the first day of the New Year pass without a post? Well, I have in the past but not this year. This is my year to write, to work.
I am thankful. Are you?

5 Steps to Receiving Better Customer Service

Long ago are the days when "service with a smile" and exceeding customer expectations" were more than just tag lines.  The ideals of customer satisfaction and "the client is always right" have taken a backseat to the quick sell, got your money, don’t care if you received or even liked your product business practices, both [...]